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Compliance & Data Security
Compliance & Data Security
At PharmaStaff, we address data breach and compliance concerns with the highest level of care, guaranteeing the security of our clients' data through a robust risk management framework and internationally recognized certifications.All sensitive information is secured by the control protocols and legal agreements. We ensure remote work compliance regulations and provide you with the full control over outsourced staff.
HIPPA Compliance and SOC2 Certification
PharmaStaff is a HIPPA compliant and SOC2 certified outsourcing service provider. We work narrowly with healthcare service providers and pharmacies, and protected health information
PharmaStaff adheres to the strict standards set by HIPAA regulations for managing PHI, implementing robust safeguards to prevent unauthorized access and misuse of sensitive data.
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PharmaStaff complies with SOC 2 by implementing robust controls aligned with the Trust Services Criteria—security, availability, confidentiality, processing integrity, and privacy—to protect sensitive data and ensure operational reliability.
Remote Work Policy
Working hours
Your staff will operate during your business hours, working full-time on a 9-hour shift.
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Training & Support
On average, training requires up to 40 hours based on the responsibilities you delegate to outsourced workers.
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Workspace & Equipment
Our office accommodates over 7500 workers and features common areas, meeting rooms, a kitchen, and spaces for socializing. Each employee is provided with a desk, computer, headset, and uniform.
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Data protection & Security
Every candidate undergoes through background check. New hires complete internal training on HIPPA regulations and healthcare operations before starting to a work with the pharmacy.
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Seamless operations
We ensure uninterrupted operations and seamless business workflows through a robust infrastructure and a dedicated team of IT and office professionals.
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Management
Our secure web-based activity monitoring systems enable you to coordinate your remote staff in real-time.
IT data privacy protocols and standards
[01]
Restriction of unauthorized actions, including the use of personal ICT devices.
[02]
Policies for information security that restrict illegal actions and unauthorized use of systems for commercial purposes.
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Deployment of authorized anti-virus software across all Windows-based systems.
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Securing hard drives through encryption.
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A specialized supervisory team responsible for monitoring and maintaining hardware performance and stability, addressing technical issues, and ensuring the installation of essential applications for workplace operations.
Stay safe with PharmaStaff
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Legal safety
We safeguard your reputation and protect your data through legal agreements that adhere to the legislation of every state.
Cyber security protocols
We ensure data security through robust cybersecurity protocols that maintain the performance of all equipment and safeguard against data leaks and breaches.
Holistic supervision
Achieve comprehensive oversight of your remote workforce with dependable and fully integrated management systems, while an on-site supervisory team ensures your employees work efficiently and effectively.
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Deployment of Authorized Anti-Virus Software
All Windows-based systems within the organization are required to have authorized anti-virus software installed and actively running to protect against malware, viruses, and other cybersecurity threats. The deployment process includes:
Standardized installation of the approved anti-virus solution on all Terminal Servers.
Automatic updates and real-time scanning enabled to ensure up-to-date protection.
Centralized management via IT security tools for monitoring software status, virus definitions, and scan results.
Immediate remediation steps taken if any device is found without the authorized anti-virus software or if the software is disabled.
Information Security Policies Restricting Illegal Actions and Unauthorized Commercial Use
The organization enforces strict information security policies to prevent illegal activities and unauthorized use of its systems, particularly for commercial purposes. Key elements include:
Access Controls
Only authorized personnel are permitted to access systems, applications, and data based on role-based permissions.
Usage Restrictions
Use of company systems for unauthorized commercial activities, personal business, or illegal actions is strictly prohibited.
Acceptable Use Policy
All users must comply with the Acceptable Use Policy, which explicitly forbids any illegal or unauthorized commercial use of IT resources.
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Specialized Supervisory Team for Hardware and Application Management
The organization maintains a dedicated supervisory team responsible for overseeing the performance, stability, and security of all hardware assets used in workplace operations. Their key responsibilities include:
Monitoring Hardware Performance
Continuous tracking of hardware health metrics to detect and resolve potential issues proactively.
Technical Issue Resolution
Promptly addressing and troubleshooting hardware failures or performance degradations to minimize downtime.
Application Management
Ensuring the timely installation, updating, and configuration of essential applications necessary for business functions.
Preventive Maintenance
Conducting regular hardware maintenance and upgrades to sustain operational efficiency and reliability.
Collaboration with IT Security
Coordinating with the security team to apply necessary patches and updates that protect against vulnerabilities.
Monitoring Hardware Performance
Continuous tracking of hardware health metrics to detect and resolve potential issues proactively.
Technical Issue Resolution
Promptly addressing and troubleshooting hardware failures or performance degradations to minimize downtime.
Application Management
Ensuring the timely installation, updating, and configuration of essential applications necessary for business functions.
Preventive Maintenance
Conducting regular hardware maintenance and upgrades to sustain operational efficiency and reliability.
Collaboration with IT Security
Coordinating with the security team to apply necessary patches and updates that protect against vulnerabilities.
Here’s how it works
step 1
Discovery & Onboarding
step 2
Role & Criteria Alignment
step 3
Targeted Talent Search
step 4
Integration & Ongoing Support
step 1
Discovery & Onboarding
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