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Communication with Insurance & Doctor Offices
Communication with Insurance & Doctor Offices
At PharmaStaff, we take over time-consuming tasks like communicating with insurance companies and doctors' offices, so your pharmacy team can stay focused on serving patients.

Our trained staff handles coverage verification, prior authorizations, and clarification calls to prescribers with professionalism and speed. We know how to speak their language—getting accurate information the first time to avoid delays. Whether it’s resolving claim rejections, confirming dosage changes, or obtaining missing signatures, we manage the process from start to finish. Our team follows up regularly, ensuring no request falls through the cracks.
Kyle
3 years exp.
Typical salary
$478/weekly
Everything included, no hidden fees
Emily
2 years exp.
Typical salary
$445/weekly
Everything included, no hidden fees
Jacob
3 years exp.
Typical salary
$478/weekly
Everything included, no hidden fees
Susan
3 years exp.
Typical salary
$435/weekly
Everything included, no hidden fees
Eli
3 years exp.
Typical salary
$478/weekly
Everything included, no hidden fees
Julia
2 years exp.
Typical salary
$445/weekly
Everything included, no hidden fees
Max
3 years exp.
Typical salary
$435/weekly
Everything included, no hidden fees
Miranda
3 years exp.
Typical salary
$478/weekly
Everything included, no hidden fees
All updates are documented in your pharmacy system for full transparency and continuity.
We already work with:
and ready to get trained on more
We also handle faxing, portal messaging, and calls in compliance with HIPAA and pharmacy regulations. You get faster turnaround times, fewer delays, and a smoother workflow overall.

Steps of work

4 simple steps to optimize your pharmacy's performance

step 1

Discovery & Onboarding

We take time to understand your operations, goals, and workflow. This helps us tailor a staffing approach that fits your needs.

step 2

Role & Criteria Alignment

We define your ideal candidate based on experience, language skills, and PMS knowledge. This ensures we align with your expectations from the start.

Enjoy outsourcing benefits today

step 3

Targeted Talent Search

We search our vetted talent pool to find qualified candidates. Each candidate is pre-screened to match your specific criteria.

step 4

Integration & Ongoing Support

We handle onboarding to ensure a smooth start. Our team provides continuous support to maintain quality and performance.

Pharmacies that are already working with us:
"PharmaStaff’s attention to detail in compliance has given us peace of mind. Their process is seamless, and the talent we’ve received has been outstanding."
Enexia Pharmacy Group
“Lucy works better than some people here in our pharmacy to be honest.”
Enexia Pharmacy Group

Get qualified candidates For every task

We can provide outsourcing services to handle incoming calls, conduct market research, update databases, and any other tasks you require.

Prescription Entry & Refill

Working with existing and new patients to ensure there are no prescription queues at pharmacy.

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Insurance Verification

Clarification with patients, doctor’s office and insurances. Handling OTC medications.

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Prior Authorization

Coordinating PA with Cover My Meds, MedicAid, and MediCare.

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Copayment and Payroll management

Transactions processing, managing data accuracy and managing payroll processes.

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Communication with Patients

Ongoing communication, confirmation handling, information verification with existing patienrs and cold sales outreach for new patients.

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HIPPA Compliance and SOC2 Certification
PharmaStaff is a HIPPA compliant and SOC2 certified outsourcing service provider. We work narrowly with healthcare service providers and pharmacies, and protected health information
PharmaStaff adheres to the strict standards set by HIPAA regulations for managing PHI, implementing robust safeguards to prevent unauthorized access and misuse of sensitive data.
PharmaStaff complies with SOC 2 by implementing robust controls aligned with the Trust Services Criteria—security, availability, confidentiality, processing integrity, and privacy—to protect sensitive data and ensure operational reliability.

Discover How We Can Streamline Your Business